DENR BICOL TO PURSUE ISO CERTIFICATION AMID PANDEMIC. The Department of Environment and Natural Resources (DENR) Bicol is on the process of obtaining its ISO 9001:2015 certification despite the ongoing threats of the COVID19 pandemic. The Office through its Management Services led by OIC, Assistant Regional Director for Management Services Grace L. Cariño, PhD conducted an awareness training on the Quality Management System (QMS) and the practical application of the said ISO on February 14 to 15 and 17, 2022 at the DENR V Hamada Hall, Rawis, Legazpi City. The awareness training was participated in by the key officials and employees of the Regional Office, Provincial Environment and Natural Resources Offices (PENROs) and Community Environment and Natural Resources Offices (CENROs) and facilitated by Engr. Grace P. Daria-Rabacal of the SHENDAR International Certifications. Engr. Rabacal discussed the overview of the ISO certification, evaluated sample documents of the Process Manuals and Risks/Opportunities Analysis and Action Planning (ROAAP) form, and how to plan and conduct effective and efficient internal audit. The DENR aims to have all its Regional and Field Offices ISO certified nationwide.