DENR ENHANCES PUBLIC MECHANISM ON COMPLAINTS AND GRIEVANCES

DENR ENHANCES PUBLIC MECHANISM ON COMPLAINTS AND GRIEVANCES

The Department of Environment and Natural Resources (DENR) conducted a Seminar-Workshop on Integrity, Transparency and Accountability and in Public Service (ITAPS), Effective and Efficient Public Service (SWEEPS), Freedom on Information and Data Privacy Protocol for the Hotline 8888 Focal Persons on April 17 to 19, 2018 in Quezon City.

Previously, the DENR Action Center/Hotline 8888 and the Strategic Communication and Initiatives Service (SCIS) conducted a series of orientations in January and February 2018 to guide the Focal Persons in handling complaints received from the Office of the President's 8888 Complaints Hotline Center within the prescribed seventy two (72) hours response time.

The seminar provided a channel wherein public service values and the essential roles of the Focal Persons were emphasized.

All DENR Offices along with its bureaus and attached agencies have designated their respective Focal Persons for the Hotline 8888 and Complaint's Center to fast track the complaints and grievances on acts of red tape and other relevant laws and corruption.

The Hotline 8888 and Complaint Center was institutionalized through Executive Order No. 6, series of 2016 signed by President Rodrigo R. Duterte providing the public with a mechanism where they can report unfavorable actions against any national government agencies (NGAs), government owned or controlled corporations (GOCCs), government financial institution and other instrumentalities of the government. (JNLoria)

News

DENR BICOL CONDUCTS YOUTH FORUM IN CAMARINES NORTE

Youth and student leaders in the province of Camarines Norte attended the Youth Environmental Forum facilitated by the Department of Environment and Natural Resources (DENR) V on September 26, 2018 in Daet, Camarines Norte.

Experts from the National Youth Commission (NYC), DENR, Mines and Geosciences Bureau (MGB) V and Environmental Management Bureau (EMB) V discussed topics on the role of youth in nation building, current state of the Philippine environment, biodiversity and sustainable tourism, geological hazards, ecological solid waste management and ecological responsibilities.

Provincial Environment and Natural Resources (PENR) Officer Joaquin Ed A. Guerrero in his message, challenged the youth on their contribution to help save the planet.

The forum became an avenue for the participants to interact and discuss ideas among their peers on the pressing environmental issues and their commitments toward environmental protection and conservation.

 

The DENR V recognizes the need to engage the youth on worthwhile activities and instill to the public that the conservation of the environment is a shared responsibility not just the government but the whole citizenry. (Article by: JNLoria)

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